Nothing Complicated…..Just Superior Service.


NetCall collections has been established to provide bureau and debt collection services to the private, medical, and commercial sector.  We have been in existence since 2011.


NetCall specializes in the recovery of debt.


We strive to set high standards, and achieve them, in all our service activities.  With substantial demands for complete transparency and client accessibility 24/7, and professionalism throughout the recovery process, we take exception to poor service delivery, and aim to reintroduce simple yet effective debt recovery, to both our clients, and their debtors alike.


Our function is to assist in the process and provide information regarding the Debt Collectors Act, and its amendments; we establish high standards and requirements and assist in the adherence of the Debt Collectors Code of Conduct in all aspects of our business.


At NetCall Collections we pride ourselves in taking the most important part of your business under our wings– your debtors book, and managing it with professionalism, efficiency and dedication.


Our goal is to collect the debt within the shortest period of time without costly legal action. If a debtor is unable to settle the debt in one amount, repayment programs are put into place and monitored by us.


If you are experiencing poor success in your recovery efforts, then hand over your debt to a reputable LICENSED COLLECTION AGENCY – NETCALL COLLECTIONS.






Our National Call Centre

Has the Capacity for great volumes.


To deal with a large number of accounts,

we have developed a very efficient in-house debt retrieval process.


This is unique to NetCall Collections and utilizes our state of the art software.


 Coupled with a dedicated call centre of well trained and managed staff,

we can only achieve...


Please see a few testimonials below.



We take our duty to recover for our clients very seriously!

As such, we operate on the principle of, No Collection – No Fee!


We offer comprehensive and effective tracing, and adverse listing services.  We have access to all the major credit bureaus for credit scoring, and also vetting.


We specialize in tracing, verification, Consumer and Commercial reports and CIPC Searches.


NetCall functions in accordance with the following legislations:


1.  National Credit Act No 34 of 2005

2. Magistrates Court Act No 32 of 1994

3. Attorneys Act No 53 of 1979

4. Debt Collectors Act 114 of 1998

5. Contingency fees act No 66 of 1997

6. Protection of Information Bill

7. Protection of Personal Information Bill

8. Consumer Protection Act No 68 of 2008





Collection, Tracing, Bureau.





    We use brain power, experience,

and strategy, in recovering and maintaining

your receivable cash-flow!

  • The Collection process requires a number of integral functions to be effective:
  • No accounts can be accepted for collections that are older than 2 years, the older the account, the    less success there is.
  • We cannot accept any accounts that are in dispute.
  • We require a copy of the outstanding account and if possible separate patient / client detail form including contact details, address details and ID numbers.
  •  New Clients should be aware that it takes at least six weeks to see a response in your first handover.
  • Once work is handed over and loaded onto our system, the client will be sent a Debtor Report and a unique system number which will enable you to access our system at any time to view or print your own debtor report.
  • Your work is assigned to our collectors who will then start the collections process. Defaulters are approached in a courteous manner, informed of their status and advised to settle their account according to set conditions.
  • Defaulting debtors can be listed on the credit bureau
  • Amounts collected are paid into a Trust Account. We pay over to our clients on a monthly basis and our clients are furnished with a detailed remittance.





Client Login

24/7 Access to information – View collection process online.


Competitive Pricing

No upfront payments or binding commitments.

Customer Care

Professional Customer care,

complete transparency to both debtors and clients.


Associated Cost to Client

All collection fees and expenses recovered from Debtors.

Emerging Technology

Automated reports to clients / real time status on client debtor accounts.

At NetCall Collections we strive to make all our client’s cash-flow and debtors books run smoothly. Our Collection Agency’s debt collection record is among the highest in the industry, whilst we may take a no nonsense approach,

 our aim is to recover a debt to full settlement, with the least impact to all parties.


If you would like a consultation to find out what we can do for your business please contact us.

Please see some of our clients below.


Tel: 061-662-7913/061-779-3731

Fax: 086 246 1112


Registered member of the Council for Debt Collectors




New Wave Net-Call Collections (Pty) Ltd Registration Number 2011/103484/07

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